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I like to take messaging goals from product managers, analysts, and legal and create a user experience that’s easy for our buyers and sellers to understand. See my content strategy and UX writing portfolio now

I also pass down my 10 years of experience to make those around me even better. Besides mentoring, it manifests itself in creating job ladders, keeping job descriptions up to date, acquiring writing tools such as Acrolinx and Ditto, and defining our team’s role when meeting with stakeholders. See my leadership portfolio now

In a COVID world, I spend a lot of time lurking on social media and online message boards to study user habits in their natural environment. It’s a great way to find bugs too!

I also play Pokemon Go (Team Instinct!) and teach myself Japanese (but not at the same time).

Now that you’re here, take a look at my portfolio and see what I’ve been up to.

Picture of Joel Edelman